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Privacy and security policy

Users of our Green Tea Shop are considered to have agreed to all of the terms and conditions contained herein. Please note that TOUGUDO reserves the right to revise this Privacy and Security Policy from time to time as needed. Thank you for your understanding, and for your continued patronage.

Privacy and Security Policy for “TOUGUDO” Green Tea Shop

Privacy

1. The Information Provided by You
In order to purchase merchandise from the TOUGUDO Green Tea Shop, you will need to first register as a member. During that process, you will be asked to provide personal information such as your name, address, telephone number, E-mail address, and credit card details. This information is required for carrying out purchase transactions. In addition, if you wish to have merchandise delivered as gifts to friends and family, their names and mailing addresses will need to be provided for the purposes of delivery. All of this personal information, along with other information such as purchase records, will be stored on our system while you are a registered member. Should you cease to become a registered member, your personal data will be erased from our system. Please note that we reserve the right to retain purchase records and other transactional information deemed necessary under general accounting practice.

2. The Use of Your Personal Information
The personal information which you provide to our Green Tea Shop will be used for the purposes of providing various services to you and making improvements with respect to products and services. Included among these are account settlement, the provision of information to you, sales management, product development, and trend analysis.

We will not disclose any of your personal information obtained via our Green Tea Shop to a third party except in the following cases:

 1) you specifically consent to such a disclosure; or
 2) such information is required in connection with the carrying out of an Green Tea Shop transaction (for example, the disclosure of your name and address to a delivery company for the purpose of delivering merchandise which you have purchased); or
 3) the data is used for statistical or trend analysis in such a way that you cannot specifically be identified; or
 4) such information is demanded by legal authorities based on proper and legal procedures; or
 5) it is deemed by us or by legal authorities as a necessary measure to prevent or detect fraud or abuses of our website; or
 6) the use of such information is otherwise authorized under “The Terms and Conditions of Use for TOUGUDO Green Tea Shop Website” or other TOUGUDO guidelines.

3. Information Service provided by TOUGUDO
We occasionally send information by E-mail or other communication methods to our customers regarding products, services and notices which we think may be useful or interesting. If you do not wish to receive such information, you can choose to suspend or halt delivery by adjusting your registered member profile. Please note that the option to suspend or halt such information delivery is independent of the electronic communications from us required for the normal operation and maintenance of our Green Tea Shop.

Security

1. Protection of the Transmitted Data
To ensure the security of information, we employ SSL (Secure Socket Layer), which is, as of this writing, the most reliable and practical technology for coded communication on the Internet. With this technology, your personal information is encrypted and transmitted between your personal computer and our website server. Additionally, our website server is located in a high-security data center, specially designed to protect data from computer viruses or illegal access. We want you to enjoy your time, leisurely browsing and shopping at our Green Tea Shop without being concerned about your data being lost or stolen.

The security of your transactions is guaranteed by the certificate provider, Verisign. For more information about this encryption-based security system, please click on the Verisign certification logo at the bottom left of each page.

2. Important Points to be Noted when using TOUGUDO’s Green Tea Shop
While we take appropriate measures to ensure the security of your personal data and of our website in general, there are some circumstances over which we have no control. Please note that TOUGUDO cannot take responsibility for and is under no compensatory obligations with regard to, but not restricted to, the following situations:

 1) our website becomes modified by a third party who has hacked into the site; or
 2) the security at the data center which houses our website server is compromised; or
 3) the computer which you use to browse or make transactions at our Green Tea Shop is infected with a worm or virus.

During the term of your membership, we ask that you take responsibility for ensuring that your password is kept confidential and secure. This is essential to prevent unauthorized access to your profile and to your account information. Please choose a password that is difficult for others to guess, and refrain from divulging your password to a third party.

Thank you for taking the time to read this Privacy and Security Policy. We hope you will enjoy your shopping at our Green Tea Shop.

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