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Notice: Overseas delivery status due to new coronavirus infection
Currently, due to the impact of the new coronavirus, delays and temporary suspensions are occurring in air cargo transportation by Japan Post to many countries and regions other than Japan. The delivery status changes daily depending on the country and region, so if you wish to deliver outside of Japan, please contact Japan Post for the delivery status before placing your order, or contact our customer service. We apologize for any inconvenience, but we appreciate your understanding and cooperation.
News on International Mail and EMS are shown here, JAPAN POST
International mail service availability chart (Updated on December 9),JAPAN POST
International Delivery Information
*Overseas shipments are made by Expess Mail Service (EMS), JAPAN POST
and you can use economy shipments, International ePacket (*within 2.0kg) / SAL-Economy by Air (*2.0~3.0kg)
EMS: 3 to 5days (Business day), Confirmation of Outbound Express Mail Service
International ePacket: 5 to 7days (Business day), Track & Trace Service
SAL-Air: 7 to 14days (Business day), Track & Trace Service
EMS: Express Mail Service Insurance Program
International ePacket: Compensation Program for International Mail
SAL-Air: Compensation Program for International Mail
*Total weight includes the contents, tare, gift box, shipping carton, etc,
*Depending on your country of residence, deliveries may incur separate charges such as import duty, VAT(value-added tax), or customs duty.
*In some cases, such as when a valid calculation method and a country does not appear, there is a possibility that a shipping address is not able to deliver in some countries and territories or a product is a regulation range item of customs in selected countries. Please contact our customer service for more information.
※ For some countries, EMS is limited to certain areas.
Denmark, no shipping areas: Greenland,Faroe Islands
Japan Domestic Delivery Information
Delivery Service； Depending on a destination, deliveries use one of the following two major delivery services.
Yamato Transprt Service TA-Q-BIN Track Shipments
SAGAWA EXPRESS e-collect(Japanese) Track a package
Shipping Charges： Flat rate nationwide： ￥390（+Consumption Tax）
（*Except Okinawa, remote island region. Customers of the applicable area, please contact Customer Service before ordering.）
Cash on delivery fee： ￥300
Free Shipping in the total amount ¥ 5,000 or more
